Privacy Policy for Trackr

Effective Date: November 15, 2025

Last Updated: November 15, 2025

1. Introduction

Welcome to Trackr. This Privacy Policy explains how TRACKR ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our mobile application and services.

2. Data Controller Information

TRACKR is the data controller responsible for the collection, processing, and protection of your personal data when you use our application and services.

Data Controller Details

Legal Entity Name: TRACKR

Data Controller: TRACKR (our company)

Business Address: 10 Modupe St, Idimu, Lagos 102213, Lagos, Nigeria

Contact Email: Trackr.nav@gmail.com

Website: https://trackr.imagyn.tech


Data Protection Officer

Name: Ifeoluwa Adeleke

DPO Email: Adelekeifeoluwaf@gmail.com

For privacy inquiries and to exercise your data rights, please contact us using the information above.

3. Information We Collect

We collect and process the following categories of personal and non-personal information when you use our app:

3.1 Personal Identifiers

We collect personal identifiers that can be used to identify you:

3.2 Precise Location Data

Important: We collect precise location data when you use our vehicle tracking features. This includes:

This location data is necessary for our core vehicle tracking functionality and is only collected when you have granted location permissions.

3.3 Device and Technical Information

We automatically collect technical information about your device and how you use our app:

3.4 App Activity and Usage Data

We collect information about how you interact with our app:

3.5 Photos and Media Files

We collect visual content when you use certain features:

Photo and Camera Privacy - Zero Storage/Camera Permissions:

3.6 Sensitive Personal Information

We may collect the following sensitive personal information:

3.7 Diagnostic and Performance Data

We collect data to diagnose issues and improve app performance:

3.8 Communications

If you contact us, we may collect:

3.9 Social Media Information

If you use social login features, we receive:

3.10 Vehicle Data

Information about vehicles you register in the app:

3.11 Data We Do NOT Collect

For transparency, we explicitly state that we do NOT collect:

3A. Data Types Summary - Google Play Data Safety Format

In compliance with Google Play Store requirements, below is an explicit categorization of all data types we collect, organized by Google Play's Data Safety categories:

Data Types Declaration: This section explicitly lists all data types collected by our app, matching Google Play's Data Safety form categories for complete transparency.

3A.1 Location Data Types

✅ Approximate Location

✅ Precise Location

3A.2 Personal Information Data Types

✅ Name

✅ Email Address

✅ User IDs

✅ Phone Number

3A.3 Financial Information Data Types

✅ Purchase History

✅ User Payment Info

3A.4 Photos and Videos Data Types

✅ Photos

❌ Videos

3A.5 App Activity Data Types

✅ App Interactions

✅ In-App Search History

✅ Other User-Generated Content

3A.6 Device or Other IDs Data Types

✅ Device or Other IDs

3A.7 App Info and Performance Data Types

✅ Crash Logs

✅ Diagnostics

✅ Other App Performance Data

3A.8 Files and Docs Data Types

✅ Files and Docs

3A.9 Data Types We DO NOT Collect

For complete transparency, we explicitly state we do NOT collect the following data types:

3A.10 Data Collection and Sharing Summary

Data Type Category Collected? Shared? Purpose
Location (Precise & Approximate) ✅ YES ✅ YES Vehicle tracking
Personal Info (Name, Email, IDs) ✅ YES ✅ YES Account, authentication
Financial Info (Purchase History) ✅ YES ✅ YES Premium subscriptions
Photos ✅ YES ✅ YES Vehicle documentation
App Activity & Interactions ✅ YES ✅ YES Analytics, improvement
Device IDs ✅ YES ✅ YES Analytics, identification
Crash Logs & Diagnostics ✅ YES ✅ YES Bug fixing, stability
Videos ❌ NO ❌ NO N/A
Audio/Voice Recordings ❌ NO ❌ NO N/A
Contacts/Calendar ❌ NO ❌ NO N/A
Messages/SMS ❌ NO ❌ NO N/A
Health & Fitness ❌ NO ❌ NO N/A

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

5. How We Use Your Information

We use your information for the following purposes:

6. Data Sharing and Disclosure

6.1 We Do NOT Sell Your Personal Data

Important: We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

6.2 Service Providers

We share information with trusted service providers who assist us in operating our app:

These service providers are contractually obligated to protect your data and use it only for specified purposes.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

6.5 Your Right to Know About Data Sharing

You have the right to know whether your personal data is being shared with third parties. Upon request, we will provide you with:

To request this information, contact us at Trackr.nav@gmail.com

7. Your Privacy Rights

7.1 Rights for EU Users (GDPR)

If you are located in the European Union, you have the following rights:

EU Supervisory Authorities: You can find your local data protection authority at: https://edpb.europa.eu/about-edpb/board/members_en

7.2 Rights for California Users (CCPA)

If you are a California resident, you have the following rights:

How to Exercise CCPA Rights: Contact us at Trackr.nav@gmail.com or Adelekeifeoluwaf@gmail.com

7.3 Rights for Virginia Users (VCDPA)

If you are a Virginia resident, you have the following rights:

How to Exercise VCDPA Rights: Contact us at Trackr.nav@gmail.com

7.4 Rights for Brazilian Users (LGPD)

If you are located in Brazil, you have the following rights under LGPD:

How to Exercise LGPD Rights: Contact us at Trackr.nav@gmail.com or our DPO at Adelekeifeoluwaf@gmail.com

7.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days (or as required by applicable law).

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights:

9. How to Opt-Out of Data Sharing/Targeted Advertising

While we do not sell personal data or engage in targeted advertising, you can control your data as follows:

To opt-out of any data sharing or selling (which we do not currently engage in): Email Trackr.nav@gmail.com with subject line "Data Sharing Opt-Out Request"

10. Data Retention

We retain your personal information for as long as necessary to:

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

11. Data Security

We implement appropriate technical and organizational security measures to protect your data:

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

13. Children's Privacy

Trackr is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

14. Third-Party Services, SDKs, and Data Sharing

We share your personal data with the following third-party services to operate our app and provide our services. Below is a comprehensive disclosure of all third-party services, SDKs, API endpoints, and what data is shared with each:

Data Sharing Disclosure: We share your data with third-party service providers ONLY to provide and improve our services. We do NOT sell your personal data to third parties.

SDK Declaration - Complete List of All SDKs Used

Below is the complete list of all third-party Software Development Kits (SDKs) integrated into our app:

All SDKs Integrated in Trackr App:

SDK Name Provider Purpose Data Shared
Firebase Core SDK Google LLC Backend infrastructure Device info, app version
Firebase Authentication SDK Google LLC User authentication Email, name, user ID, tokens
Cloud Firestore SDK Google LLC Database storage All user data, vehicle data
Firebase Storage SDK Google LLC File storage Photos, images, documents
Firebase Analytics SDK Google LLC Usage analytics App interactions, usage patterns
Firebase Crashlytics SDK Google LLC Crash reporting Crash logs, stack traces
Firebase Performance Monitoring SDK Google LLC Performance tracking App performance metrics
Google Maps SDK for Android/iOS Google LLC Map display Location data, map interactions
Google Places SDK Google LLC Location search Search queries, location data
Geocoding SDK Google LLC Address conversion GPS coordinates, addresses
ML Kit Vision API Google LLC Image recognition VIN images (on-device)
ML Kit Text Recognition Google LLC Text scanning VIN text (on-device)
Google Sign-In SDK Google LLC Social authentication Google account email, name, ID
Sign in with Apple SDK Apple Inc. Social authentication Apple ID, email, name
Google Play Billing SDK Google LLC Payment processing Purchase tokens, subscription status
StoreKit SDK (iOS) Apple Inc. Payment processing Receipt data, transaction IDs
Cached Network Image SDK Open Source Image caching Image URLs, cached files
Lottie SDK Airbnb (Open Source) Animation rendering None (local only)
Provider SDK Flutter Team State management None (local only)
Shared Preferences Flutter Team Local storage None (device only)

Total SDKs Integrated: 20 SDKs

SDKs that share data externally: 17 SDKs

SDKs that process data locally only: 3 SDKs (Lottie, Provider, Shared Preferences)

SDK Integration Disclosure

All SDKs listed above are integrated into this version of our app. Each SDK has been carefully selected to provide specific functionality essential to our app's operation. We continuously review our SDK integrations to ensure they meet our security and privacy standards.

If we integrate new SDKs in future versions: We will update this privacy policy to reflect any new SDKs and notify users of changes to our data collection and sharing practices.

14.1 Firebase Services (Google LLC)

Purpose: Backend infrastructure, user authentication, database, file storage, and analytics

Data Shared:

SDKs Used:

Endpoints/Domains:

Privacy Policy: https://policies.google.com/privacy

14.2 Google Maps Platform

Purpose: Display maps, geocode addresses, calculate routes, and provide location services

Data Shared:

SDKs Used:

Endpoints/Domains:

Privacy Policy: https://policies.google.com/privacy

14.3 Google ML Kit

Purpose: On-device text recognition for VIN scanning

Data Shared:

SDKs Used:

Note: Image processing happens on-device. Images are NOT uploaded to Google servers.

Privacy Policy: https://policies.google.com/privacy

14.4 Google Sign-In

Purpose: Enable authentication via Google account

Data Shared:

SDKs Used:

Endpoints/Domains:

Privacy Policy: https://policies.google.com/privacy

14.5 Sign in with Apple

Purpose: Enable authentication via Apple ID

Data Shared:

SDKs Used:

Endpoints/Domains:

Privacy Policy: https://www.apple.com/legal/privacy/

14.6 In-App Purchase Providers

Purpose: Process premium subscription payments

Data Shared:

SDKs Used:

Endpoints/Domains:

Note: Payment card details are handled directly by Google/Apple. We do NOT store or access your full payment information.

Privacy Policies:

14.7 Image Hosting Services

Purpose: Serve and cache vehicle images and app assets

Data Shared:

SDKs Used:

Endpoints/Domains:

14.8 Additional Third-Party SDKs

Local Processing (No Data Sharing):

14.9 Complete List of External Endpoints

Our app may connect to the following domains and endpoints to provide our services:

Google/Firebase Endpoints:

Apple Endpoints:

Content Delivery Networks (CDN):

14.10 Data Sharing Summary

We share your personal data with the above third-party services for the following purposes:

All third-party service providers are contractually obligated to:

14.11 Changes to Third-Party Services

If we add new third-party services or endpoints that process your personal data, we will update this Privacy Policy and notify you through the app or via email. We will obtain your consent where required by law before sharing your data with new third parties.

14.12 Your Rights Regarding Third-Party Data Sharing

You have the right to:

To exercise these rights, contact us at Trackr.nav@gmail.com

15. Device Permissions We Request

Our app requests the following device permissions to provide its features and services. Below is a comprehensive list of all permissions, including why we need them, when they're used, and whether they're required:

Permission Transparency: We only request permissions that are necessary for our app's functionality. You have control over these permissions through your device settings and can revoke them at any time (though this may limit app functionality).

15.1 Location Permissions (Dangerous - Requires User Approval)

ACCESS_FINE_LOCATION - Precise Location

Android Permission: android.permission.ACCESS_FINE_LOCATION

Purpose: To access your device's precise GPS location for real-time vehicle tracking

Why We Need It: Essential for our core vehicle tracking functionality - allows us to track your vehicle's exact location with high accuracy (within meters)

When It's Used: When you enable vehicle tracking or view vehicle location on the map

Data Collected: Precise GPS coordinates (latitude, longitude), altitude, speed, bearing, accuracy

Required: Yes, for vehicle tracking features

Can Be Revoked: Yes, through device settings (will disable vehicle tracking)

ACCESS_COARSE_LOCATION - Approximate Location

Android Permission: android.permission.ACCESS_COARSE_LOCATION

Purpose: To access approximate location (accurate to city block level)

Why We Need It: Fallback for when precise location is unavailable; used for less accurate vehicle location tracking

When It's Used: When GPS signal is weak or as an alternative to precise location

Data Collected: Approximate location coordinates, network-based location

Required: Yes, as fallback for location tracking

Can Be Revoked: Yes, through device settings

ACCESS_BACKGROUND_LOCATION - Background Location

Android Permission: android.permission.ACCESS_BACKGROUND_LOCATION

Purpose: To continue tracking vehicle location even when the app is not actively open

Why We Need It: Enables continuous vehicle tracking and real-time monitoring without requiring the app to be open

When It's Used: When you enable continuous/background vehicle tracking

Data Collected: GPS coordinates collected in the background at regular intervals

Required: No, but required for 24/7 vehicle monitoring

Can Be Revoked: Yes, you can limit location to "Only while using the app" in device settings

User Control: Android 10+ users are explicitly prompted to allow background location separately

15.2 Network Permissions (Normal - Granted Automatically)

INTERNET - Internet Access

Android Permission: android.permission.INTERNET

Purpose: To access the internet for all online features

Why We Need It: Essential for connecting to Firebase backend, Google Maps, authentication, and all cloud features

When It's Used: Continuously while the app is running and needs to sync data, authenticate, load maps, etc.

Data Shared: All data sent to/from our backend services (see Section 14 for details)

Required: Yes, app cannot function without internet access

Permission Type: Normal permission (automatically granted, no user prompt)

ACCESS_NETWORK_STATE - Network State

Android Permission: android.permission.ACCESS_NETWORK_STATE

Purpose: To check if the device is connected to the internet

Why We Need It: Allows app to determine if internet connection is available before attempting to sync data or make API calls

When It's Used: Continuously to monitor network connectivity and provide appropriate user feedback

Data Collected: Network connection status (WiFi, cellular, offline), network type

Required: Yes, for proper error handling and offline mode

Permission Type: Normal permission (automatically granted, no user prompt)

15.3 Permission Summary Table

Permission Type Required? Purpose
Fine Location Dangerous Yes Precise vehicle tracking
Coarse Location Dangerous Yes Approximate vehicle location
Background Location Dangerous No* 24/7 vehicle monitoring
Internet Normal Yes Online features
Network State Normal Yes Check connectivity

*Background location is required only if you want 24/7 continuous vehicle tracking. You can use the app with foreground-only location access.

15.4 How to Manage Permissions

You can control app permissions at any time:

Note: Revoking certain permissions (like location) will disable related features (like vehicle tracking).

15.5 Permissions NOT Requested

For transparency, we explicitly state that we do NOT request:

15.6 Photo and Camera Access via System Pickers

We use Android's privacy-first approach to access photos and camera without requesting storage or camera permissions.

Android Photo Picker (Android 13+)

On Android 13 and newer, we use the built-in Android Photo Picker:

System Photo Picker (Android 6-12)

On older Android versions, we use the system photo picker with scoped storage:

Camera Access via Intent (All Android Versions)

For taking new photos, we use the system camera app:

Technical Implementation: The image_picker Flutter package (v1.0.7) automatically selects the appropriate method based on your Android version, always choosing the most privacy-preserving option available. This follows Google Play's Photo and Video Permissions policy and Android's recommended best practices.

When You Use These Features:

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Your continued use of Trackr after changes constitutes acceptance of the updated policy.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Data Controller

TRACKR is the data controller responsible for your personal data.

Legal Entity: TRACKR (our company)

Contact Email: Trackr.nav@gmail.com

Business Address: 10 Modupe St, Idimu, Lagos 102213, Lagos, Nigeria

Website: https://trackr.imagyn.tech


Data Protection Officer

Name: Ifeoluwa Adeleke

Contact Email: Adelekeifeoluwaf@gmail.com

You have the right to contact us at any time regarding your personal data, privacy rights, or any concerns you may have about how your information is processed.